Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies, pixels, web beacons, and similar tracking technologies to enhance your gaming experience, secure your account, and provide personalised content. We are committed to transparency regarding data collection practices and compliance with Australian privacy legislation, including the Privacy Act 1988 and the Australian Consumer Law. Last updated: February 5, 2026.
What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our platform. They contain information about your browsing preferences, login credentials, and gaming activity. Beyond traditional cookies, we utilise web beacons, pixel tags, and local storage technologies to track user behaviour and optimise platform functionality. These technologies operate across all devices, including desktop computers, smartphones, and tablets, and enable seamless navigation throughout our gaming environment.
Similar technologies include local storage objects, session storage, and fingerprinting techniques that create unique identifiers for your device. These mechanisms help us recognise returning users, prevent fraudulent activities, and deliver customised gaming experiences aligned with your preferences and deposit limits.
Types of Cookies We Use
Our platform employs multiple cookie categories, each serving distinct operational and commercial purposes. Understanding these categories helps you make informed decisions about your privacy preferences whilst enjoying our gaming services.
| Cookie Type | Purpose | Duration | Provider |
|---|---|---|---|
| Essential Cookies | Enable core platform functionality, secure login, account access, session management, and fraud detection. These cookies are mandatory for service provision. | Session or 12 months | First-party |
| Functional Cookies | Remember your preferences, language settings, game history, betting patterns, and account customisation. Enhance user convenience and personalisation. | 1-2 years | First-party and third-party |
| Analytical Cookies | Track user behaviour, page visits, device information, gaming patterns, and platform performance metrics. Provide insights for service improvement. | 2 years | Third-party (Google Analytics, Hotjar) |
| Marketing Cookies | Enable targeted advertising, retargeting campaigns, affiliate tracking, promotional content delivery, and conversion measurement across partner networks. | 1-2 years | Third-party (Facebook, Google Ads, LinkedIn) |
| Compliance Cookies | Document consent preferences, track age verification status, maintain responsible gambling documentation, and ensure regulatory compliance with Australian gaming authorities. | 2 years | First-party |
Essential and Functional Cookies in Gaming Platforms
Essential cookies are absolutely necessary for platform operation. They maintain your secure login session, process withdrawal requests, verify account identity, and prevent unauthorised access. Without these cookies, critical functions like deposit processing, balance updates, and game session management would fail, compromising both security and gameplay continuity.
Functional cookies enhance your experience by remembering favourite games, preferred betting denominations, account themes, and notification preferences. They enable automatic login features, store your gaming history for easy reference, and maintain your preferred language settings. These cookies create a personalised environment that respects your individual gaming style and preferences.
Analytical and Marketing Cookies
Analytical cookies monitor platform performance, identify technical issues, measure user engagement, and understand gaming behaviour patterns. This data helps us optimise loading speeds, improve game compatibility, and enhance overall platform stability. We use industry-standard analytics providers to collect aggregated, non-identifying information about visitor demographics and browsing patterns.
Marketing cookies facilitate targeted promotional campaigns, personalised game recommendations, and tailored bonus offers based on your gaming history and preferences. They enable retargeting across social media platforms, measure campaign effectiveness, and connect you with gaming content aligned to your interests. These cookies operate through third-party advertising networks that share anonymised data with our marketing partners.
Managing Your Cookie Preferences
Upon first visit, you’ll encounter our cookie consent banner. You can accept all cookies, reject non-essential categories, or customise your preferences individually. Your choice is saved and respected across all subsequent sessions. To modify preferences anytime, access your account settings and locate the Privacy and Cookies section.
- Accept All: Enable all cookie categories for complete personalisation and marketing features
- Essential Only: Disable all non-essential cookies whilst maintaining core platform functionality
- Customise: Select specific cookie categories that align with your privacy comfort level
- Withdraw Consent: Disable previously accepted cookies at any time without penalty
Your cookie preferences sync across devices when logged into your account. Clearing browser cookies will reset preferences to default, requiring re-consent on next visit. We recommend reviewing settings periodically as platform features evolve.
Browser-Level Cookie Management
Most web browsers provide native cookie management tools. Instructions vary by browser, but generally involve accessing Settings or Preferences, locating Privacy or Security sections, and adjusting cookie handling options. Third-party cookie blocking may limit platform functionality, potentially preventing game loading, transaction processing, or accessing account features.
- Google Chrome: Settings → Privacy and Security → Cookies and other site data → Manage all cookies and site data
- Mozilla Firefox: Options → Privacy and Security → Cookies and Site Data → Manage Cookies
- Apple Safari: Preferences → Privacy → Cookies and website data → Manage Website Data
- Microsoft Edge: Settings → Privacy → Clear browsing data → Cookies and other site data
- Opera Browser: Settings → Advanced → Cookies and site permissions → Cookies
Disabling cookies may result in restricted access to account features, inability to place wagers, impaired game functionality, or repeated login requirements. We recommend maintaining essential cookie acceptance for optimal platform performance.
Third-Party Cookies and Affiliate Tracking
Third-party cookies originate from external partners, advertising networks, and affiliate platforms rather than our domain. These cookies enable cross-site tracking, measure campaign ROI, credit referring partners, and deliver coordinated advertising experiences. Common third-party providers include Google, Facebook, LinkedIn, and specialised gaming advertising networks.
Affiliate partners receive cookies enabling them to track referrals and receive appropriate commissions when referred players join our platform. This system ensures fair attribution and incentivises quality player acquisition through trusted gaming review sites and industry influencers. You can disable third-party cookies via browser settings without affecting essential platform cookies.
Responsible Gambling and Cookie Compliance
We prioritise responsible gaming and use cookies to implement player protection features. These include tracking betting patterns to identify problematic behaviour, monitoring deposit frequency, recording self-exclusion preferences, and enforcing session time limits. Compliance cookies document your age verification status, confirming you meet minimum age requirements for gaming in your jurisdiction.
Our platform respects do-not-track signals where technically feasible, though Australian law doesn’t mandate universal implementation. If you’ve initiated self-exclusion, compliance cookies prevent re-registration and enforce cooling-off periods. These protective mechanisms rely on persistent cookies that survive browser sessions, ensuring continuity of responsible gaming safeguards.
Your Rights and Contact Information
Under Australian Privacy Act provisions, you have rights regarding personal information collected through cookies. You may request access to stored data, correct inaccuracies, restrict processing, and delete information subject to legal retention requirements. To exercise these rights or lodge privacy complaints, contact our privacy officer through the account settings portal.
We comply with notifications from the Office of the Australian Information Commissioner regarding privacy breaches or unauthorised cookie usage. If you believe cookies are used inappropriately, submit detailed complaints including dates, affected devices, and specific concerns. We investigate thoroughly and respond within 30 days as required by Australian Consumer Law standards.
This policy may be updated periodically to reflect regulatory changes, new technologies, or operational improvements. Continued platform use constitutes acceptance of updated cookie practices. Your privacy matters; we encourage reviewing this policy whenever cookies are modified.