Contact Our Support Team
We’re committed to providing responsive customer service across all communication channels. Whether you have questions about withdrawal limits, minimum payouts, responsible gambling resources, or account verification, our multilingual support team is available to assist you promptly and professionally.
Available Communication Channels
Select your preferred method of contact based on the nature of your inquiry and your convenience. Each channel is monitored by dedicated representatives trained in Australian gaming regulations and responsible gambling practices.
| Contact Method | Details | Response Time |
|---|---|---|
| Online Chat | Real-time assistance available | Within 5 minutes |
| [email protected] | Within 24 hours | |
| Telephone | 1300 556 778 | Within 10 minutes |
Support Departments & Preparation Guidelines
- Account & Verification Issues – Prepare your username and identification documents
- Withdrawal & Payout Queries – Have transaction IDs and banking details ready
- Responsible Gambling Support – Contact at any time for confidential assistance
- Complaints Resolution – Submit detailed description with relevant timestamps
Last updated: January 15, 2026